Returns & Exchanges

At Pet Youth, we stand behind every product we make. If you or your dog aren't completely satisfied with your order, we're here to make it right.

Our 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all orders. If you're not satisfied with your Daily Longevity product for any reason, you may request a full refund of the product price within 30 days of the delivery date.

Because we know you can't judge a supplement until your dog has tried it, this guarantee applies even to opened or partially used containers. We only ask that your request is submitted within the 30-day window.

How to Start a Return or Refund

To begin, contact our support team at hey@petyouth.com with:

• Your order number
• The product you'd like to return
• The reason for your return (optional — it helps us improve)

We'll reply within 1–2 business days with next steps and, if a return is required, instructions on where to send your item. Please contact us before shipping anything back; items returned without prior authorization may not be eligible for a refund.

Refunds

Once your request is approved — and, where applicable, we've received your returned item — we'll issue a refund to your original payment method.

• Refunds are typically processed within 5–10 business days of approval.
• Depending on your bank or card provider, it may take a few additional days for the funds to appear in your account.
• Original shipping charges are non-refundable, except where the return is the result of our error.

Exchanges

Would you prefer a different product, formula, or size? Contact us at hey@petyouth.com within 30 days of delivery, and we'll help arrange an exchange.

To get your replacement to you as quickly as possible, we may process the exchange as a refund on your original item along with a new order for the item you'd like instead. If there's a price difference, we'll let you know before completing the exchange.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at hey@petyouth.com within 7 days of delivery. Include your order number and, if possible, a photo of the item. We'll arrange a replacement or a full refund right away — no return necessary.

Subscription Orders

Subscription orders are covered by the same 30-day money-back guarantee, which applies to your most recent shipment when a refund is requested within 30 days of its delivery.

To pause, skip, or cancel upcoming orders, manage your subscription from your account dashboard or contact us at least 2 days before your next scheduled shipment so we can update it before it's processed.

Items That Cannot Be Returned

• Items marked as final sale
• Requests made more than 30 days after the delivery date

Questions?

Our team is here to help. Reach us at hey@petyouth.com. We typically respond within 1–2 business days.